The Blank Card Company is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
The Blank Card Company
6 Pine House The Square Stow on the Wold Gloucestershire GL54 1AF United Kingdom
Phone: 07795 166119
Email: info [at] theblankcardcompany [dot] co [dot] uk
VAT (VRN) 264737478
Making A Purchase
Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. All transactions are processed through 'SagePay', a secure payment gateway for cards and paypal. You can visit www.sagepay.co.uk for details.
We accept Mastercard, Visa and most debit cards. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
If you'd rather pay by cheque or over the phone please contact us via our website or telephone 01451 870939
When confirmation of order is received it indicates that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice via email. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
During the current global crisis delivery is default cost for all orders: UK, £2.95 (£2.50 single card and/or personalisation service) / EU, £9.00 / Rest of World £17.00
Please note that there are small supplement charges for larger items - notecard wallets, calendars and advent calendars. Please see our delivery and times for more details.
|Delivery Schedule Where possible, we will send orders the same day they are received. For UK mainland, please allow three to five working days.|
|Back Orders If your item is not in stock, we will back order it for you.|
|Credit Card Security When the order is placed at our website, all transactions are securely processed via SagePay, a secure online credit card and debit card payment solution, recommended by LloydsTSB. No credit card details are stored on our or anybody elses computer. Alternatively, we have a paypal option within Sagepay.|
|Guarantee We guarantee your satisfaction. All our products come with a 14 day money back guarantee. In the event of returing items a full refund.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07795 166119 (International +44 07795 166119) or fax us on or write to us at 6 Pine House The Square Stow on the Wold Gloucestershire GL54 1AF United Kingdom|
The Blank Card Company do not disclose buyers' information to third parties.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We are committed to GDPR. When purchasing an agreement is made to receive emails from us only relating to your purchase including future marketing emails. You have a right to unsubscribe at any time. This is made easy by an unsubscribe option at the footer of all emails.
We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with relevant news and events that relate to your order.
If you have a particular interest one of the artists(s) we may forward information about the artist and any upcoming exhibitions that relate to your order and/or artist. In our experience people like to know a little more about art they purchase.
We will never forward any details for marketing purposes to any third party.
You have control of your marketing emails. You have the option to unsubscribe at any time to our marketing emails or update preferences. Options to update preferences appear as a footer on all marketing emails sent out by us.
The type of information we will collect about you includes:
Any other details such as 'how you found our site' or 'customer feedback' are optional. We do not receive or hold any payment card details. For maximum security transactions are processed directly via Sagepay.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening.
If you have any questions/comments about privacy, you should can contact us by clicking on the 'contact us' button near the top of this website.
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|